

I have been professionally engaged with library and information science for over 20 years as a practitioner, administrator, researcher, instructor, and advisor. This site is one way for me to share my thoughts and generate conversations about LIS education and library management.
Ericka J. Patillo, PhD, MSLS
Ericka J. Patillo has been a library leader in the higher education arena for over 20 years. She has been a music librarian, a public services manager, a senior level administrator, and a teacher, advisor, and researcher. She is passionate about creating an academic library culture that is inclusive, collaborative, and authentic.
Ericka believes that middle managers can make strong contributions toward accomplishing organizational goals. Her research demonstrates why their jobs are so challenging: the continued lack of clarity about the academic library middle manager role; the disconnect between expectations and what middle managers actually spend their time doing; and the lack of practical preparation for managerial roles in LIS education.
EDUCATION
Doctor of Philosophy, Information and Library Science
University of North Carolina, Chapel Hill, NC 2018
Bachelor of Arts, Music History
Old Dominion University, Norfolk, VA 1997
Master of Science, Library Science
University of North Carolina, Chapel Hill, NC 1999
Harp Performance
Peabody Conservatory of Music, Baltimore, MD 1986 – 1988
PROFESSIONAL EXPERIENCE
University Libraries, Appalachian State University, Boone, NC
Associate Dean for Public Services and Engagement
August 2016 – November 2019
School of Information and Library Science, UNC-Chapel Hill
Lecturer
July 2012 – June 2016
Teaching Fellow
August 2008 – May 2012
Radford University, Radford, VA
Coordinator of Public Services
January 2005 – June 2008
University of Houston, Houston, TX
Acting Head of Branch Services
March 2003 – January 2005
Coordinator of the Music Library
February 2001 – January 2005
Interim Coordinator
March 2000 – February 2001
Assistant Music Librarian
March 2003 – January 2005
University of North Carolina, Chapel Hill, NC
Reference Assistant, Davis Library Reference Desk
January 1999 – June 1999
Graduate Assistant, Documenting the American South Digitization Project
1997 – 1998
Research Assistant, Music Library
1997 – 1999
Jordan Kitt’s Temple of Music, Virginia Beach, VA
Director of Education
1994 – 1995
City of Norfolk, Norfolk, VA
Music Instructor, Lakewood Dance/Music Center
1990 – 1997
Mace & Crown, Norfolk, VA
Copy editor/managing editor
1990 – 1992
Professional Harpist
1984 – Present
PROFESSIONAL AFFILIATIONS
- North Carolina Library Association, 2017 –
- International Alliance of Women in Music
- Adjudicator, Pauline Alderman Award, 2007
- American Library Association, 1998 – 2002, 2005 –
- Library Administration and Management Association
- Reference and User Services Association
- Association of College and Research Libraries
- Library Research Round Table
- Music Library Association, 1998 – 2006, 2009 – 2012
- Outreach Committee, 2009 – 2012
- Outreach Subcommittee, 2001 – 2004
- Marketing Subcommittee, 2001 – 2004
- Local Arrangements Committee, 2002 – 2003
- Texas Music Library Association, 1999 – 2006
- Local Arrangements and Program Committee, 2004
- Texas Library Association, 2002 – 2005
- Local Arrangements Committee, 2002 – 2003
- Program Committee for 2005 Annual Conference, 2003 – 2005
- Sigma Alpha Iota, Professional Women’s Music Fraternity, 1990 – (lifetime member)
AWARDS and HONORS
- Inductee, Beta Phi Mu, the International Library and Information Studies Honor Society, May 9, 2019 Chancellor’s Doctoral Candidacy Award, University of North Carolina at Chapel Hill, 2015
- Nominated for Outstanding Teacher Award, School of Information and Library Science, University of North Carolina, 2011, 2014 and 2015
- Fellow, National Science Foundation, Alliances for Graduate Education and the Professoriate, 2008 – 2009
- Multiple Hats Award, University of Houston Libraries, 2004
- Group Trailblazer Award for Leading Organizational Change: Planning for the Strategic Development of Print and Electronic Journals Task Force, University of Houston Libraries, 2003
- Group Trailblazer Award for Leading Organizational Change: Recruitment and Retention Planning Group, University of Houston Libraries, 2001
- Margaret Ellen Kalp Fellowship, 1997 – 1999
- Rookie of the Year, Jordan Kitt’s Temple of Music, 1994 Elvis Presley Foundation Music Scholarship, 1986
- The Honor Society of Phi Kappa Phi Alpha Chi National College Honor Society Golden Key Honor Society